Uninstall

Each Neutrino package comes off on its own. The hub comes off its computer, an agent off each managed machine, and a client off each phone and laptop. Removing the hub leaves the agent on the same computer installed, so that computer takes two removals. To remove everything, take the clients off first, then the agents, and the hub last, since a client and an agent leave through the hub.

Hub

Return the hub to a fresh state

To keep the hub installed and start it over, run one of these commands on the hub's computer. On Windows, run it without sudo in an administrator PowerShell.

Command	What it does
sudo nhub reset network	hands the computer's network back: the firewall, the network engines and the resolver. It stops the panel and keeps the configuration
sudo nhub reset all	hands the network back, returns the configuration to its first state, deletes the keys, tokens and certificate authorities the hub made, and stops the services

Each command asks [y/N] before it acts, and --yes skips the question. After nhub reset all the vault is gone, so a backup from the Settings page is the only way to get the configuration back. The computer's own agent stays installed, and the panel returns after sudo nhub setup.

Remove the hub package

On Linux, the package's removal runs nhub reset network before the files go, so the computer gets its network back.

Command	Program files	Configuration, /etc/neutrino/hub	State and logs, /var/lib/neutrino/hub and /var/log/neutrino/hub
sudo apt remove neutrino-hub	deleted	kept	kept
sudo apt purge neutrino-hub	deleted	deleted	deleted
sudo dnf remove neutrino-hub	deleted	kept	kept
sudo pacman -R neutrino-hub	deleted	kept	kept

After dnf remove or pacman -R, delete what stays with this command:

sudo rm -rf /etc/neutrino/hub /var/lib/neutrino/hub /var/log/neutrino/hub

On Windows, open Settings > Apps > Installed apps and uninstall Neutrino Hub. The removal runs nhub reset network itself, which deletes the hub's firewall rules. The configuration and the state under C:\ProgramData\Neutrino\hub stay.

On macOS, the hub's package has no uninstaller. These commands reset the hub, which deletes its configuration and keys, then stop it and delete every file the package installed. Download a backup from the Settings page first to keep the configuration for later:

sudo nhub reset all --yes
sudo launchctl bootout system/com.neutrino.hub
sudo rm -f /Library/LaunchDaemons/com.neutrino.hub.plist /usr/local/bin/nhub
sudo rm -rf "/Library/Application Support/Neutrino/hub" /Library/Logs/Neutrino/hub "/Applications/Neutrino Hub.app"
sudo pkgutil --forget com.neutrino.hub

Agent

Remove the agent from each managed machine:

1. On the machine, run sudo nagent leave. On Windows, run nagent leave in an administrator PowerShell. The machine leaves its hub, and the agent stays installed.
2. Remove the package with the command for the machine's system, from the following table.
3. On the panel's Devices page, select the machine, then Forget device. The panel deletes the machine's row and its saved credentials.

System	Remove with	What else the removal does
Debian, Ubuntu	sudo apt remove neutrino-agent	runs nagent service uninstall; sudo apt purge neutrino-agent also deletes /etc/neutrino/agent and /var/lib/neutrino/agent
Fedora, RHEL	sudo dnf remove neutrino-agent	runs nagent service uninstall, and keeps /etc/neutrino/agent
Windows	Settings > Apps > Installed apps, then uninstall Neutrino Agent	runs nagent service uninstall --yes
macOS	sudo nagent service uninstall	the package has no uninstaller, so this command also removes the agent itself, RustDesk and the package's receipt

nagent service uninstall stops the agent and takes away what its modules added to run. That covers their services, launchd jobs, scheduled tasks and firewall rules, and the file share's fence. The shares, the accounts the modules created and the modules' data stay.

On a Mac, the agent's configuration and state stay after nagent service uninstall. Delete them with this command:

sudo rm -rf "/Library/Application Support/Neutrino/agent" /Library/Logs/Neutrino/agent

Client

Remove the client from each phone and laptop:

1. In the client, on each hub's row, select Leave, then select Press again to leave. The hub deletes the client's row. On a computer, nclient leave --yes does the same from a terminal.
2. If the client's row is still on the panel's Clients page, select Delete on it.
3. Remove the app with the way for the device's system, from the following table.

System	Remove with	What stays
Debian, Ubuntu	sudo apt remove neutrino-client	each person's ~/.config/neutrino/client; sudo apt purge neutrino-client deletes it for every account
Fedora, RHEL	sudo dnf remove neutrino-client	each person's ~/.config/neutrino/client
Windows	Settings > Apps > Installed apps, then uninstall Neutrino Client	your configuration, while Keep my configuration is selected in the removal dialog
macOS	the commands after this table	your ~/Library/Application Support/Neutrino/client
Android	uninstall the app as any other app	nothing of the app

On a Mac, the client's package has no uninstaller. These commands stop its NetBird and EasyTier services and delete what the package installed:

sudo launchctl bootout system/com.neutrino.client.netbird
sudo launchctl bootout system/com.neutrino.client.easytier
sudo rm -f /Library/LaunchDaemons/com.neutrino.client.netbird.plist /Library/LaunchDaemons/com.neutrino.client.easytier.plist /usr/local/bin/nclient
sudo rm -rf "/Applications/Neutrino Client.app" "/Library/Application Support/Neutrino/client" /Library/Logs/Neutrino/client
sudo pkgutil --forget com.neutrino.client

What stays on the machine

These folders stay until you delete them: after a removal on Linux without a purge, on Windows, and after nagent service uninstall on a Mac. In the paths, <package> is hub, agent or client.

Holds	Linux	macOS	Windows
configuration	/etc/neutrino/	/Library/Application Support/Neutrino/<package>/config	C:\ProgramData\Neutrino\<package>\config
state	/var/lib/neutrino/	/Library/Application Support/Neutrino/<package>/state	C:\ProgramData\Neutrino\<package>\state
logs	/var/log/neutrino/	/Library/Logs/Neutrino/	C:\ProgramData\Neutrino\<package>\log
a person's client	~/.config/neutrino/client	~/Library/Application Support/Neutrino/client	%APPDATA%\Neutrino\client

An agent also leaves what its modules made: the shares, the accounts they created, CloudCLI's and Codeg's files in each home and the modules' data. Your own files and your Claude Code sessions stay as they were.